Organizational behavior and Marketing Management(BBA-1)

BBa-1

1. Different situations require different behavioral practices for effectiveness “ this approach is called as-
A Human Resource approach B contingency approach
C Supportive approach D Result oriented approach
2. ----------------Compels managers to take a holistic view of the subject
A Human Resource Approach] B System Approach
C Variable Approach D Productive Approach
3. Philosophy of Manufacturer were published by
A Peter Drucker B Andrew ure C Dale yolder D Rober5t Owen
4. The belief that each person is different from all other is typically called as the
A Law of combined differenced B Law of personal differences
C Law of individual differences D Law of specific differences
5. --------------- is called as the Father of Scientific Management
A Robert Owen B Peter Drucker C Elton Mayo D FW Taylor
6. Hawthron Studies are related with
A Elton Mayo B F W Taylor C Robert Owen D None of these
7. Which one is not true according to Theory x
A The typical person dislikes work and will avoid it if possible
B The typical person lacks responsibility
C The typical person has little ambition and seeks security
D People exercise self direction and self control
8. Under ---------------model the authority is delegated by right of command over the people to whom it applies
A Custodial model B Supportive model
C Autocratic model D Collegial model
9. ----------------Model depends on leadership instead of power and money
A Supportive B Custodial C Autocratic D Collegial
10. Who published the work principles of scientific management?
A FW Taylor B Elton Mayo C Andrew ure D Robert Owen
11. Abraham Maslow has categorized human needs into --------------types
A Three B Four C Five D Six
12. Correctly match the following
Set A
(1) Theory x
(2) Theory y
Set B
(a)Work is as natural as play
(b)Man can exercise self control and self direction
(c)Human beings inherently dislike work
(d) People lack self motivation
(e)People do not have ambitions and they shirk responsibility
(f)People are creative
A 1)-c), d), e) 2)-a), b), f) B 1)-c), e), f) 2)-a), b), d)
C 1)-a),b),f) 2)-c),d),e) D 1)-d), e), f) 2)-a), b), c)
13. Theory x is ----------and Theory y is ----------
A Positive, Negative B Negative, Positive
C Democratic, Autocratic D Positive, Democratic
14. Maslow theory of motivation is known as -------------
A Theory x B Theory y C Need hierarchy theory D Theory z
15. In the --------------model of organization the authority is delegated by right of command over the people to whom it applies.
A Custodial Model B Supportive Model
C Collegial Model D Autocratic Model
16. The managerial orientation in Autocratic model of organization behavior is
A Authority B Money C Support D Team work
17. The employee orientation in the Autocratic model of organization behavior is
A Obedience B Security and Benefits
C Job Performance D Responsible Behavior
18. Theory x and Theory y were given by----------
A Peter Drucker B Henery Fayol C Douglar Mc Gregar D None of these
19. Theory x assumes --------------
A. Human beings inherently dislike work B Human beings inherently like work
C Human beings neither like nor dislike work D None of the above
20. The more highly centralized the organization the more control and decision making resides at the ---------
A Bottom B Middle C Top D Downwards
21--------------is the pushing down of authority and the power of decision-making to the lower level of the organization.
A Centralization B Decentralization C Terminalisation D Authorization
22. As an organization grows in size there is a tendency for decentralization to ---------
A Increase B Decrease C Stable D Be parallel
23. Among the following which statement is not true
A Authority enables a position holder to regulate the behavior of his subordinate in a legitimate manner.
B Authority is positional
C Authority doesn’t relate with the objectives of an organization.
D Authority speaks about the relationship between two persons
24. -----------is the ability to achieve dominance of one’s objectives and methods. Whereas----------is the legitimate right to direct the behavior of others.
A Power, Authority B Authority and Leadership]
C Authority and Power D Power , Leadership
25. ----------is all pervasive and --------is not
A Power, Authority B Authority and Leadership]
C Authority and Power D Power, Leadership
26. Among the following which statement is not true?
A Organization Charts essentially illustrates who reports to whom
B Depict the organizations formal structure
C Makes confirmation about the good organization or good management
D Merely shows the designations of the individuals
27. ---------represents the nature of acceptable human conduct affecting morality
A. Rituals B Taboos C Beliefs D Symbols
28. ----------are repetitive sequence of actions that express and reinforce the key values of the organization
A Rituals B Taboos C Beliefs D Symbols
29. Which statement is not true in the directive leadership style?
A Leader makes most decisions without consulting with group members
B Leader control group members by using rewards and discipline
C Leader permits great individual freedom of action
D Group members are dependent on the leader to establishes goals and plan activities
30. In the ---------------------style of leadership people are permitted to function essentially on their own
A Participative B Democratic C Autocratic D Permissive
31. In the Hygiene Factor Theory, work conditions, salary personal life etc factors are comes under
A Hygiene’s factors B Valuers C Motivators D Unhygienic factors
32. In the Varooms Expectancy theory -------------refers to the relationship between performance and reward.
A Expectancy B Valance C Instrumentality D Velocity
33. In the non financial rewards, Status promotion responsibility etc comes under
A Individual incentives B Group incentives
C Social incentives D Organizational incentives
34. The behavioral theory classify leadership
A What leader do B The structure of management
C Performance of groups D None of these